Ah, the landlord/tenant relationship. It’s a tale as old as time – landlord decides to rent property, has experiences with good and bad tenants, squabbles about rent and other matters for said property ensue… Perhaps it’s more of a dance than a tale. Foxtrot maybe?
Dance references aside, part of the relationship between the landlord and the tenant has to do with the upkeep of the property. The landlord is trusting their tenant to take care of the property and alert them when something needs fixing or needs attention, such as a swamp cooler or air conditioner. Albuquerque Plumbing Heating and Cooling can help with these kinds of problems, and we work with landlords and their tenants daily.
The Basics Behind Working with Landlords and Tenants
Let’s start with the basics. We’ll need to speak with the landlord to make sure we have permission to be on the property and to make sure they’re aware of the situation. After we get permission, we then need to get their name, billing address and credit card on file. They can give us the service location address, and the tenants names and phone numbers, if they like. Sometimes the landlord will schedule with us, other times they’re okay with the tenant schedules. We’re happy to accommodate either way.
“Wait a minute! Why do you need my credit card information? Just bill me and you’ll get your money.”
Sorry, Mr./Mrs. Customer. Company protocol requires the landlord’s credit card on file prior to scheduling services, even if the tenant is the one paying. The reason? Well, in a nutshell, a few bad apples have ruined it for the rest. However, we ask all our technicians to call you prior to moving forward with the work or even charging the card. No surprise charges to you.
Contact Our Expert Plumbing, Heating & Cooling Professionals Today!
We ensure the landlord has an honest company coming to their property that will also communicate with them and that the tenant is happy with the services. Call Albuquerque Plumbing Heating & Cooling to schedule maintenance or repairs at your property.